Before starting this integration, make sure you have administration access to your organization’s Facebook/Instagram page on your Facebook/Instagram profile.

In Dexibit, you can integrate your digital systems in a few clicks to consolidate a single view of your visitor experience and discover insights crossing onsite and online. For digital systems such as website and social media, you can connect these yourself in a few clicks.

To connect Facebook and/or Instagram, navigate to the Data module on the left hand side menu, and select to browse Digital connections to connect social media integrations.

From this page, select the Social tab from the top horizontal menu. Click Add.

Click the Facebook OR Instagram logo.

The application will open a new window in Facebook/Instagram. Login using your Facebook/Instagram profile which has administration access to your organization’s Facebook/Instagram page. This will be your personal profile (this might feel odd, but Facebook uses your personal profile as your identity access management to your page, rather than a separate corporate login for your page itself). Facebook/Instagram will ask you if you wish to grant access to a list of items for your Facebook/Instagram pages, to which you will need to authorize to complete. We won't take any data or access to your personal profile.

Once you have completed your integration, you can close this screen. Data will begin to populate within a few minutes.

Note: This is a third party application and from time to time, the vendor may make changes to its interface – if you encounter an error message, please contact us via chat or email at info@dexibit.com.